Frequently Asked Questions

What is Health Workz?

Health Workz is an online store offering high-quality health and wellness products to help you maintain a balanced, healthy lifestyle from the comfort of your home.

Where is Health Workz located?

We are an online-based store serving customers across the United States with fast shipping and excellent customer service.

How can I contact Health Workz?

You can reach us via email at support@healthworkz.com. Our team is here to help Monday through Friday.

Do you have physical stores?

No, Health Workz operates exclusively online, allowing us to focus on providing the best health products at competitive prices nationwide.

How do I place an order?

Browse our products, add items to your cart, and follow the checkout instructions. You’ll receive an email confirmation once your order is placed.

What payment methods do you accept?

We accept all major credit/debit cards, PayPal, Apple Pay, and Google Pay for secure and easy checkout.

Can I change my order after placing it?

We process orders quickly. Please contact us immediately if you need changes. We’ll do our best if your order hasn’t shipped yet.

Is it safe to use my credit card on Health Workz?

Yes. We use secure encryption and trusted payment processors to protect your personal and financial information.

Do you ship across the U.S.?

Yes, we ship to all 50 states with reliable carriers to ensure your health products arrive safely and on time.

How much does shipping cost?

Shipping fees vary based on location and order size. We offer free shipping on orders over $50.

How long will my order take to arrive?

Most orders arrive within 3–7 business days. Tracking information will be emailed to you once your order ships.

Can I track my order?

Yes, once your order ships, we send a tracking number so you can monitor its progress until delivery.

What is your return policy?

We accept returns within 30 days of delivery. Products must be unused and in original packaging for a full refund or exchange.

How do I return an item?

Contact our support team for a return authorization. They’ll provide instructions and a shipping label for an easy return.

When will I get my refund?

Refunds are processed within 5–7 business days after we receive your returned item. It may take additional time to reflect in your account.

Are Health Workz products safe?

Yes, we source products from trusted manufacturers and ensure all items meet high-quality standards for health and wellness.

Do you sell supplements?

Yes, we offer a variety of vitamins, supplements, and natural wellness products. Always follow label directions and consult your doctor if needed.

Are your products organic or natural?

Many of our products are natural or organic. Check individual product descriptions for details on ingredients and certifications.

Can I use your products with medications?

We recommend consulting your doctor or pharmacist before combining supplements or wellness products with medications for safety.

Do I need an account to order?

No, you can checkout as a guest. Creating an account allows faster checkout and access to order history.

How do you protect my privacy?

We respect your privacy and use advanced security measures to keep your personal data safe. Your information is never shared without permission.

Can I unsubscribe from emails?

Yes. Every email we send includes an unsubscribe link so you can manage your preferences easily.

Do you offer discounts or promotions?

Yes, we regularly have sales, promo codes, and seasonal discounts. Sign up for our newsletter to stay updated.

Who can I contact for product questions?

Our support team is happy to answer product-related questions. Contact us via email or phone, and we’ll help you choose the right item.